Home Events High Reliability Learning Series: Prioritizing Safety as the Foundation for Staff Engagement and Retention

HRLS broadening definition of harm webinar
A small group of diverse nursing students sit around a boardroom table as they listen attentively to their teacher and lead doctor. They are each dressed in medical scrubs and sitting with papers out in front of them. The doctor is holding out a clipboard with a document on it as she reviews it with the group.

Event

High Reliability Learning Series: Prioritizing Safety as the Foundation for Staff Engagement and Retention

November 8th, 2023 11:00 AM – 12:00 PM ET

About this webinar

Patients have the completely reasonable expectation that they will receive safe, error-free care, delivered with compassion and empathy, when visiting a healthcare facility. How safe they feel has a direct impact on the patient experience.

But for patients to feel safe, organizations need to develop a culture and environment where their employees feel equipped and empowered to deliver on that promise. Press Ganey data consistently demonstrates that high employee engagement leads to better patient experience and improved clinical outcomes. Furthermore, our data demonstrates that employee perceptions of safety culture are essential in driving engagement and retention. If your organization isn’t measuring and improving safety culture, you’re missing a critical piece that impacts both your employee and patient experience.

Join Press Ganey Safety Culture and Workforce Engagement Experts as they explore safety strategies for engaging and retaining staff and physicians in healthcare.

After attending this webinar, you will be able to:

  • Articulate the impact of safety on workforce engagement
  • Apply tactics in safety improvement that drive employee and physician engagement and retention
Speakers

Tejal Gandhi, MD, MPH, CPPS
Chief Safety and Transformation Officer, Press Ganey

Milissa Eagle
Director of Workforce Analytics, Press Ganey